3. Implementation
• Flight and Cabin Crew Training to comply to (EU) OPS1 and Local Regulatory
..Authorities
- General Rules and Regulations, Standard Operating Procedures, Emergency
...Procedures
• Aircraft Type Specific (all types), First Aid/Survival, Dangerous Goods, Security
..(delivered by DfT Approved instructors)
• CRM - Cabin crew and pilot including Command Skills and Change of Operator
• Creation and Implementation of Catering and In-Flight Services
..- VIP, Low-Cost or Multi-Class
..- Cabin Service and Customer Service Training
• Cabin Crew performance management
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